Contact
Talk to a person
One inbox, answered by the people who run this. No ticket number, no bot.
Email answered within 24 hours, Monday to Friday.
Refunds are processed on request within 30 days — you do not need to explain why. Missing download? Include the receipt Stripe sent you and we will fix it by hand.
Who you are dealing with
Distance-selling and e-commerce law requires a trader to publish this, and Stripe requires it before we can take a card. It is here so you can check us.
This page is incomplete. 7 required trader details are not yet published: legalName, address, country, phone, companyNumber, vatNumber, jurisdiction. Until they are, this site does not meet the disclosure requirements of Stripe’s merchant agreement or the e-Commerce Directive.
Cancelling an order
You can cancel with our cancellation form, or simply email us. Both work; the form gives you written confirmation immediately.